Social Media Integration

Connect All Your Social Channels in One Place

Seamlessly integrate Facebook Pages, Instagram Business accounts, and manage all conversations from a unified dashboard. No technical setup required.

Connect Your Pages View Documentation

Supported Platforms

Connect the platforms your customers use most

Facebook Pages

Connect unlimited business pages

Active

Instagram Business

Manage DMs and comments

Active

Messenger

Automate chat responses

Active

WhatsApp Business

Coming soon

Soon

Why Integrate Your Social Media?

Unlock powerful automation and insights

Unified Inbox

Manage all conversations from Facebook, Instagram, and Messenger in one centralized dashboard.

Instant Responses

Automatically reply to comments, DMs, and messages within seconds using AI-powered bots.

Smart Automation

Set up triggers based on keywords, comments, or actions to engage customers automatically.

Cross-Platform Analytics

Track engagement, response rates, and conversions across all connected platforms in one view.

Team Collaboration

Assign conversations to team members and manage permissions across all social accounts.

Real-Time Sync

All messages, comments, and interactions sync instantly across platforms and devices.

How Integration Works

Connect your social accounts in minutes

1

Authorize Access

Click "Connect" and log in to your Facebook/Instagram account. Grant BotFlow permission to manage messages and comments.

2

Select Pages

Choose which Facebook Pages and Instagram Business accounts you want to connect. You can add multiple accounts.

3

Configure Settings

Set up notification preferences, auto-reply rules, and team permissions for each connected account.

4

Start Automating

Your accounts are now connected! Create bots, set up workflows, and start automating customer conversations.

social media integration dashboard

Advanced Integration Features

Enterprise-grade capabilities for growing businesses

Multi-Account Management

Connect unlimited Facebook Pages and Instagram accounts. Perfect for agencies managing multiple clients.

  • Unlimited page connections
  • Switch between accounts instantly
  • Bulk actions across accounts

Permission Control

Granular control over what data BotFlow can access and manage on your social accounts.

  • Read/write message permissions
  • Comment management access
  • Page insights and analytics

Webhook Integration

Receive real-time notifications for new messages, comments, and interactions via webhooks.

  • Real-time event streaming
  • Custom endpoint configuration
  • Retry mechanism for failures

API Access

Build custom integrations using our RESTful API. Full documentation and SDKs available.

  • RESTful API endpoints
  • OAuth 2.0 authentication
  • Rate limiting and quotas
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Enterprise Security

Your Data is Safe & Secure

We take security seriously. Your social media credentials and customer data are protected with industry-leading encryption and security practices.

End-to-End Encryption

All data transmitted between your accounts and our servers is encrypted using TLS 1.3.

OAuth 2.0 Authentication

We never store your passwords. Authentication is handled securely through Facebook's OAuth flow.

Data Privacy Compliance

Fully compliant with GDPR, CCPA, and Facebook's Platform Policy requirements.

Revoke Access Anytime

You can disconnect any account instantly and revoke BotFlow's access from your dashboard.

Real-World Applications

See how businesses use social media integration

E-commerce Stores

Automate order inquiries, product recommendations, and customer support across Instagram and Facebook.

  • Auto-reply to product comments
  • Track order status via DM
  • Send abandoned cart reminders

Marketing Agencies

Manage multiple client accounts from one dashboard with team permissions and white-label options.

  • Multi-client management
  • Team collaboration tools
  • Performance reporting

Real Estate

Qualify leads, schedule viewings, and answer property questions instantly on social media.

  • Lead qualification bots
  • Viewing appointment booking
  • Property info auto-responses

Integration FAQs

Common questions about social media integration

How many accounts can I connect?

Starter plan allows 1 Facebook Page and 1 Instagram account. Pro plan allows up to 5 of each. Business plan offers unlimited connections.

Is my data secure when connecting accounts?

Yes. We use OAuth 2.0 authentication and never store your passwords. All data is encrypted in transit and at rest. You can revoke access anytime.

What permissions does BotFlow need?

We request permissions to read messages, send messages, read comments, and access basic page insights. You control what we can access.

Can I disconnect an account later?

Absolutely. You can disconnect any account from your dashboard instantly. All automation for that account will stop immediately.

Does integration work with personal profiles?

No. Due to Facebook's policies, we only support Facebook Pages and Instagram Business accounts, not personal profiles.

What happens if my token expires?

We'll notify you via email and dashboard alert. Simply re-authenticate your account to restore the connection and continue automation.

Ready to Connect Your Social Media?

Start automating your Facebook and Instagram conversations today. No credit card required.

Connect Your Pages View Documentation

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